Public Comment

Michigan agencies and lawmakers are considering how AI should be used in state government. Recent reporting says lawmakers have considered a statewide AI pilot program for government use. AI could help process documents, detect fraud, answer routine questions, or improve service delivery. It could also create risks involving privacy, bias, inaccurate decisions, weak appeals, and overreliance on automated systems. AI can help government work faster, but public decisions need audit trails, human review, and clear limits.

How should Michigan agencies use artificial intelligence in public services?

Overall results

1
52% support · excluded by 8%
7

Every high-impact use should have audit logs, appeal rights, and a named accountable agency.

7

Privacy and bias protections have to be designed before systems are deployed.

2
52% support · excluded by 4%
5

Routine document processing and customer-service tasks are exactly where automation can save time.

3

Michigan should build experience with AI before outdated systems fall even further behind.

3
52% support · excluded by 10%
7

Michigan should evaluate cost, accuracy, and fairness before scaling any tool.

7

Pilot programs let the public see error rates before AI touches serious decisions.

4
43% support · excluded by 4%

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