Michigan agencies and lawmakers are considering how AI should be used in state government. Recent reporting says lawmakers have considered a statewide AI pilot program for government use. AI could help process documents, detect fraud, answer routine questions, or improve service delivery. It could also create risks involving privacy, bias, inaccurate decisions, weak appeals, and overreliance on automated systems. AI can help government work faster, but public decisions need audit trails, human review, and clear limits.
How should Michigan agencies use artificial intelligence in public services?